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Author Topic: HELP!!!! Sandman I need an exorcist for my computer again!!!  (Read 7434 times)

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Offline KT 💣 KλBoƠM

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HELP!!!! Sandman I need an exorcist for my computer again!!!
« on: September 26, 2014, 11:42:32 pm »
Help my computer again randomly yesterday shut down without notice .. just .. loss of power and poof. Not loss of power in my apartment .. just the computer. I was in a game and then I heard the fans stop and the computer rebooted as if the power had gone out.

http://www.sevenforums.com/bsod-help-support/346902-pc-sudden-power-loss-don-t-know-why-no-error-codes.html#post2895642

http://speccy.piriform.com/results/kXkAhnsz13ll15uNDVxfWi5

What steps should I try so I can list them here as I do them?

    Steps so far taken:
    • Ran Speccy for info
    • Ran Everest
    • Going to run Mem-Test 86 over night
    • Going to run a full Antivirus scan (even though it is done daily)
    • Going to Defrag (even though I did 2 weeks ago?)
    • Temp recordings (attached image) while playing game (as it seems that is when I lose power)
« Last Edit: September 26, 2014, 11:49:20 pm by [IA] KT KaBo0M »
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

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Offline Sandman[SA]

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Re: HELP!!!! Sandman I need an exorcist for my computer again!!!
« Reply #1 on: September 27, 2014, 12:43:53 am »
It's difficult to tell what's causing that issue.  But here is a list of a few things that could cause it.

Overheated GPU
Overheated CPU
Defective Memory
Defective or insufficient PSU
Bad connection/s


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
Case: Lian-Li 011 Dynamic XL Case (black) with 7 Lian-Li Unifan SL120 V2
Cooling: EKWB full custom water-cooling loop with 2 360mm radiators

Offline KT 💣 KλBoƠM

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Re: HELP!!!! Sandman I need an exorcist for my computer again!!!
« Reply #2 on: September 27, 2014, 01:01:31 am »
It's difficult to tell what's causing that issue.  But here is a list of a few things that could cause it.

Overheated GPU
Overheated CPU
Defective Memory
Defective or insufficient PSU
Bad connection/s

Okay I will test the memory tonight (or Sat night while I am at my mom's and not on the computer anyway) then tell you the results.

Then I can do the paperclip test I read about but have never done. http://dodji.seketeli.com/downloads/shuttle-psu-paper-clip-test.pdf





As for testing the rest, I am not sure how to.  Looking at the INtel site I only found a processor diagnostic tool: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19792&lang=eng&ProdId=2774

I was looking for a manual ... http://ark.intel.com/products/spec/SLAWQ

and found it at the bottom of that page. http://www.intel.com/content/dam/www/public/us/en/documents/datasheets/core2-qx9000-q9000-q8000-datasheet.pdf

« Last Edit: September 27, 2014, 01:58:56 am by [IA] KT KaBo0M »
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

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Offline KT 💣 KλBoƠM

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Re: HELP!!!! Sandman I need an exorcist for my computer again!!!
« Reply #3 on: September 27, 2014, 03:29:19 am »
Okay since I could not sleep I ran the Processor Diagnostics and it passed. Here is the readout:

Quote

---------------------------
--- Testing Processor 1 ---
---------------------------


--- IPDT64 - rev  2.10.0.0.MP ---


--- Start Time: 09/27/2014 02:21:18---


--- Skipping Config ---


 --- Reading CPU Manufacturer ---

Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---

 --- Temperature Test ---

Temperature Test Passed!!!


Temperature = 53 degrees C below maximum.


 --- Reading Brand String ---

Detected Brand String:
Intel Core2 Quad     Q9550   2.83GHz

Brand String Test Passed!!!


 --- Reading CPU Frequency ---

Expected CPU Frequency is --> 2.83


Detected CPU Frequency is --> 2.83334

CPU Frequency Test Passed!!!


 --- Reading FSB ---


Expected FSB : --> 1333

Detected) FSB : --> 1333

CPU FSB Test Passed!!!


 --- Running Base Clock test ---


---  This CPU does not support base clock test ---
..QPI rate Test not supported..
..Skipping QPI rate Test..

Skipping QPI rate Test


 --- Running Floating Point test ---


Million Floating Points per Second, MFLOPS --> 331.2
Floating Point Test Pass ---

 --- Running Prime Number Generation Test ---


Operation Per Second--> 1.99374e+006
Prime Number Generation Test Pass ---

 --- Reading Cache Size --- 

- Detected L1 Data Cache Size --> 4 x 32
- Detected L1 Inst Cache Size --> 4 x 32

- Detected L2 Cache Size --> 12288
- Detected L3 Cache Size --> Not Detected.


 Cache Size Test Passed!!!


 --- Determining MMX - SSE capabilities ---


       --- CPU FEATURES DETECTION FOR ---
               ---        MMX SSE       ---
MMX       - MMX Supported -->   Yes
SSE       - SSE Supported -->   Yes
SSE2       - SSE2 Supported -->   Yes
SSE3       - SSE3 Supported -->   Yes
SSSE3       - SSSE3 Supported -->   Yes
SSE4.1       - SSE4.1 Supported -->   Yes
SSE4.2       - SSE4.2 Supported -->   No
      --- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- Not Tested
MMX SSE Testing Passed !!

 --- Determining AVX AES PCLMULQDQ capabilities ---


       --- CPU FEATURES DETECTION FOR ---
              --- AVX/AES/PCLMULQDQ ---
AVX       - Advanced Vector Extensions Supported -->   No
AVX OS Support   - AVX Operating System Supported -->      No ---> No Test Required
AES       - Advanced Encryption Standard Supported -->   No ---> No Test Required
PCLMULQDQ    - Polys Carry-Less Multiply Supported -->   No ---> No Test Required
   --- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- Not Tested
AES Test Result --- Not Tested
PCLMULQDQ Test Result --- Not Tested
No AVX AES PCLMULQDQ Tests required

 --- IMC NOT Supported on this Processor ---

..Platform Controller Hub Test not supported curent chipset..
..Skipping Platform Controller Hub Test..

Skipping Platform Controller Hub Test


..
..Query 4..
..
 --- Querying for Intel(R) Integrated Graphics Device (IGD) ---
..Intel(R) Integrated Graphics Device not supported on this processor..
..Skipping Intel(R) Integrated Graphics Device Presence Test..
..

 --- CPU Load ---


 --- Load Level = 8


CPU Load Passed!!!


 --- Temperature Test ---

Temperature Test Passed!!!


Temperature = 49 degrees C below maximum.


--- Test End Time: 09/27/2014 02:25:17---



System Information
------------------
Processor Name: Intel(R) Core(TM)2 Quad  CPU   Q9550  @ 2.83GHz
Processor Information: Intel64 Family 6 Model 23 Stepping 7
Number of Physical Cores: 4
Number of Logical Cores: 4
Installed System Memory: 4 GB
Operating System: Microsoft Windows 7 Professional 64-bit
Graphics Information: ATI Radeon HD 4850
System Product: BENICIA
System BIOS: 5.43
PASS
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

EmojiPedia is good for copy paste emoticons

KT`s ShoutBox!

Offline Sandman[SA]

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Re: HELP!!!! Sandman I need an exorcist for my computer again!!!
« Reply #4 on: September 27, 2014, 08:23:56 pm »
There are a couple of things I would like to know.

#1.  Does your mother board have a speaker?  You can tell if it does when you start the computer and it posts, you will hear a beep.

#2.  Did your computer make any kind of sound at the moment it shut down?  And did it have any trouble restarting?


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
Case: Lian-Li 011 Dynamic XL Case (black) with 7 Lian-Li Unifan SL120 V2
Cooling: EKWB full custom water-cooling loop with 2 360mm radiators

Offline KT 💣 KλBoƠM

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Re: HELP!!!! Sandman I need an exorcist for my computer again!!!
« Reply #5 on: October 03, 2014, 11:12:40 pm »
There are a couple of things I would like to know.

#1.  Does your mother board have a speaker?  You can tell if it does when you start the computer and it posts, you will hear a beep.

#2.  Did your computer make any kind of sound at the moment it shut down?  And did it have any trouble restarting?

I will have to reboot again and see if there is a beep but I don't think there is. My last Mobo there was I believe. Will have to check.

As for any sound .. NOPE not at all. Only thing I noticed was the fans stop and computer off ... No trouble restarting it.

Also for Memtest I will have to go into the Bios to tell it to boot from the CD Rom is seems .. due to the way Dave set it up..
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

EmojiPedia is good for copy paste emoticons

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