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General Category => Geek / Games Discussion => Topic started by: KT 💣 KλBoƠM on October 30, 2020, 01:57:59 am
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Okay my spontanious mom wanted a small computer because Dave said her current case is too large for her computer desk. So she did it .. she went small instead of going through Dave to build one for her. She is like that.
This is what she has: Acer Aspire XC Desktop PC (Intel Pentium Quad Core J5005D/1TB HDD/8GB RAM/Intel UHD Graphics 605)
Model Number: XC-830-EB11
(https://www.userbenchmark.com/resources/img/icons/CPU_128.png) CPU: Intel Pentium Silver J5005D (https://www.cpubenchmark.net/cpu.php?cpu=Intel+Pentium+Silver+J5005+%40+1.50GHz&id=3144)
RAM: 8GB DDR4 2400MHz
(https://www.userbenchmark.com/resources/img/icons/GPU_128.png) Graphics Card: Intel UHD Graphics 605
Audio Output: High Definition Audio With 5.1 Channel Audio Support
Power Supply: 65 W
(https://ibin.co/5fhUs7omRA5J.png)(https://static.bhphoto.com/images/multiple_images/images500x500/1527677115_IMG_996488.jpg)
https://www.bestbuy.ca/en-ca/product/acer-aspire-xc-desktop-pc-intel-pentium-quad-core-j5005d-1tb-hdd-8gb-ram-intel-uhd-graphics-605-open-box/14542628
• 1.5GHz Intel Pentium Quad Core J5005D processor with 8GB RAM powers through everyday tasks
• 1TB hard drive provides plenty of space for your multimedia libraries, software, and important documents
• Built-in 802.11ac Wi-Fi allows you to seamlessly connect to your wireless home network and offers improved coverage for distance and range
• 10/100/1000 Ethernet port provides a secure and reliable wired connection for potentially faster download and upload speeds
• Integrated Bluetooth 4.0 LE lets you pair with other Bluetooth-enabled devices like smartphones, printers, and speakers so you can enjoy a hassle-free wireless experience
• 6 USB ports (4 x USB 2.0 and 2 x USB 3.1) allow you to connect an array of peripherals, while an HDMI output lets you connect to an HD monitor or HDTV so you can play games and watch movies on the big screen
• Low profile design tucks easily under the desk or in other small spaces
• Embedded optical drive adds function while maintaining the integrated architectural appearance
• Features 2 expansion slots to add additional ports, storage, and more
• High-Definition audio with 5.1 channel audio support provides crystal-clear acoustics for a theatre-like entertainment experience in the comfort of your own home
• Intel UHD Graphics 605 delivers sizzling visual response so your HD entertainment looks stunning on your monitor
• Preinstalled with Windows 10 64-bit operating system, which features a refined browser, improved Start menu, digital assistant with Cortana, universal Windows apps, and much more
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Attachment no matter how many times I try says "Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."
The thumbnail shows up though. What is going on Jeff??
And then when I posted this post it attached a pic of Dave's cat .. wtf. Something is majorly wrong with attachments..
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Oh ya so I plugged everything in as is and she bought an HDMI cable to plug into the big monitor Shawn gave her. I have a question. If the computer is still set up so she can run her old one separately with her big monitor is there a way to use her new computer with the same monitor? I do have my old Monitor at my place (I forget waht is wrong with it) I will bring over Friday so I can get her new computer working but she still has to take everything off the old one. Also I noticed that this new case doesn't seem to ahve much in the way of expansion. Is she able to put her SSD from her old computer into the new computer while still leaving the new computer's drive (also an SSD) in? Or do I need to buy some sort of metal sleeve to keep it stable in the new case?
Dave are you free Friday?
When my mom got this new computer she had no clue that it came with a keyboard and mouse which she didn't need unless she sets this up as a 2nd computer and still uses her old one too. I wish more research was done before she got this but she was excited and she tends to spontaniously shop .. which resulted in her buying this. I could have talked her out of it I guess but I thought she doesn't need much and saves us a lot of work with one that is just all built for her already when all she does is email and watch videos.
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Right off the bat if you upgrade the hard drive you would lose any warranty the computer might have. The whole tower runs off a 65 watt power supply so most parts inside are laptop class parts rather than desktop, except the hard drive (I think it is a mechanical 1tb) the specs you listed didn't include an SSD. If it includes one usually they make a point of mentioning it.
Also graphics port on the mother board usually provides 75 watts of power for a slot powered card. considering the power source for the whole tower is rated below that. performance graphics are off the table. Old SSD could be put in a 2.5" USB 3.0 case for about $15-20, but like I said installing the drive would void any warranty. If both computers have a HDMI port one can be on the monitor and the other could use the tv, it should have an HDMI port on it (rather than bringing another monitor for copying stuff, probably require another cable though too).
https://www.amazon.ca/ORICO-External-Enclosure-Optimized-Transparent/dp/B01LY97QE8/ref=sr_1_3_sspa?crid=283PJ8JRD1K3M&dchild=1&keywords=2+5+inch+hard+drive+enclosure&qid=1604173673&sprefix=2.5%22%2Caps%2C207&sr=8-3-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUExNkI2Q08wRUROUk4mZW5jcnlwdGVkSWQ9QTAyMzE4ODkyQU5aVjBUV0VPTUlHJmVuY3J5cHRlZEFkSWQ9QTA5NDQxNzEyRDNaNk5SSVJOQ0pCJndpZGdldE5hbWU9c3BfYXRmJmFjdGlvbj1jbGlja1JlZGlyZWN0JmRvTm90TG9nQ2xpY2s9dHJ1ZQ==
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Sorry about that. I have tried fixing the server several times and ended up with very little positive result's. I don't know how to fix it and I have pretty much given up on it.
Anyway, so your Mom got a new slim form factor computer? Good for her. But going off of the listed specs, It won't be fast, or very upgradeable. Replacing the HDD with a SSD will be it's only option to get any reasonable speed from it. I could have built her one too. And would be competitive (price wise) with what she paid. But noticeably better performance.
Does she have any thoughts or concerns with it? Most modern TV's and display panels have multilabel HDMI ports so you can plug in more than one device at a time. You just have to switch between them on the display screen.
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I told her I would test it with Shawn's big monitor after she condenses and organizes her files for transfer. Busy this time of year for me with annual bills due and getting started with Christmas shopping. Ya I am not satisfied with her computer but honestly it is good enough for her. Not like she is a gamer or anything. She is spontanious and felt like she achieved something. At her age I figure let her enjoy that feeling even though she could have done much better if she took her time to pick out what she wanted in a computer and had it built for her instead.
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Your mom could look into getting something like a HDD dock. Example link (https://www.walmart.com/c/kp/drive-docking-stations). With something like that, she could just access her files from the old HDD like it was a portable USB storage drive.
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actually I could just bring my hard drive dock but we have to image her hard drive to something move a bunch of stuff around etc. likely gonna take hours.
my hard drive dock.
https://www.amazon.ca/Cavalry-Retriever-EN-CAHDD2BU3C-ZB-Standalone-Duplicator/dp/B003ZDLATE
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At least yours is USB 3.0 capable. I really need to get a better one. Mine is USB 2.0 and esata.
https://www.amazon.com/Thermaltake-Drives-Docking-Station-ST0014U/dp/B001A4HAFS?th=1
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Fully USB 3 no problems on transfer rates. not bad on SSD transfer rates besides the limits of USB 3.0, I am aware of the difference in speed between USB 2.0 and USB 3. picked that dock because other than the marginal power supply it comes with. the ratings were really good. And it was on sale too when I was looking for one.
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My mom has kept me so busy I haven 't even had any time to return any phone calls or call anyone back before 2am.. :(
But yes dave I need your help.
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Okay now that my computer is done, it is time to go back to my mom's computer. She currently is using her old one as it has all her files but now with my car and PC behind me I have time finally to take a look at her new one and if it can handle more than one hard drive. If it can then I can just put her old drives in the new one and go from there. I have edited the quoted post in THIS post so that we don't have to go back and forth for all the info.
This is what she has: Acer Aspire XC Desktop PC (Intel Pentium Quad Core J5005D/1TB HDD/8GB RAM/Intel UHD Graphics 605)
Model Number: XC-830-EB11 (https://www.acer.com/gb-en/desktops-and-all-in-ones/aspire-classic-desktops/aspire-xc/pdp/DT.BDSEK.001) <- Link to ASUS
Part: DT.BDSEK.001
CPU: Intel Pentium Silver J5005D (https://www.cpubenchmark.net/cpu.php?cpu=Intel+Pentium+Silver+J5005+%40+1.50GHz&id=3144)
RAM: 8GB DDR4 2400MHz
Graphics Card: Intel UHD Graphics 605
Audio Output: High Definition Audio With 5.1 Channel Audio Support
Power Supply: 65 W
Storage: 1TB Serial ATA/600
(https://ibin.co/5fhUs7omRA5J.png)(https://static.bhphoto.com/images/multiple_images/images500x500/1527677115_IMG_996488.jpg)(https://i.postimg.cc/SR2YTmbs/image.png)
BestBuy.ca link for this PC where she bought it (https://www.bestbuy.ca/en-ca/product/acer-aspire-xc-desktop-pc-intel-pentium-quad-core-j5005d-1tb-hdd-8gb-ram-intel-uhd-graphics-605-open-box/14542628)
• 1.5GHz Intel Pentium Quad Core J5005D processor with 8GB RAM
• 1TB hard drive (SSD)
• Built-in 802.11ac Wi-Fi
• 10/100/1000 Ethernet
• Integrated Bluetooth 4.0 LE
• 6 USB ports (4 x USB 2.0 and 2 x USB 3.1) and an HDMI output
• Low profile design tucks easily under the desk or in other small spaces
• Embedded optical drive DVD-Writer ±R ±RW
• Features 2 expansion slots to add additional ports, storage, and more
• High-Definition audio with 5.1 channel audio support
• Intel UHD Graphics 605
• Preinstalled with Windows 10 64-bit operating system
So that should be all I need to do. Just put her drives in and she will be set, right?
She even says all she does it check email and watch YouTube. That is ALL. She does NO gaming. No streaming. No banking. No online shopping. Nothing else. So this should be fine for her, put out less heat, and all new and smaller so easier to manage for her. Even though it has only 2 USB ports on the front IO port instead of 4 like her old one, she never used all 4 anyway.
(https://i.postimg.cc/PJZ0Q8J5/image.png)(https://i.postimg.cc/Yqtx3yXw/image.png)(https://i.postimg.cc/JnWTW7Qs/image.png)
She had no clue how to plug anything in. She needs a system that is just "turn on and go". Heck, I even had to reteach her how to properly shut down a computer as I found out she was just hitting the button to shut down because as she said in her mind it was just easier. She is definitely not a computer wise, lol. She seems to have forgotten almost everything I have taught her about using the computer, it is worrisome. So I am trying to set this up as simple as possible for her. She won't be doing anything major on it anyway, so I am not worried about her switching to this simple PC.
I just don't know how many devices she has plugged in but sure it can't be as many as me. Off the top of my head, she has her Printer, Keyboard and Mouse which are all USB. She also has an external drive but it is my failing MyBook I gave to her a few years ago so we will end up just having Dave get as much as he can off of it (I have been unsuccessful the times I have tried when I was over there) and ditch it. The only thing worth keeping I think from her old machine but not needed in her new one is her rewriter. But even that .. even though she LOVED to download songs back in the day and burn them, she has forgotten how to do that. Her new PC has that anyway so the old one would be just for either my dad or to sell to help my mom out with finances as she still owes $3G to the government.
I will start by moving her files from her old HHD's to her 1TB SSD that is in her old machine. The plan is to add that particular SSD to her new machine so she will have 2 of the 1TB SSD's. This will make things faster for her so she stops complaining as well as make everything on less drives as she has absolutely NO clue how to change drives even in Windows. Eventually I hope to put everything on her 1TB and take her extra 1TB SSD and put it in my PC ;) since she keeps complaining about everything not being on one drive for her. Hey I bought it for her but she complains and the new computer comes with one so fine .. I will take it back. Be that way lol. I am just trying to make it easier on her. Of course that last part all depends on how much space she needs. She holds onto a LOT of pictures and movies.
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Oh my!! I feel so bad for your mom that she has to use such a dreadful computer. How much did that system cost? I know you said that she generally only checks email and watches YouTube videos. But with an Intel 605 chipset on a low powered laptop Pentium processor with 8 Gb of ram, there is no future compatibility for a system like that. A stiped down version of Windows 10 is the best it can run. She is limited to 720P playback at best using the VGA port. Maybe 1080P, but get ready for some studdering. If she can use the HDMI port, that would be better for 1080P. But no higher than that. Current browsers will eat right through 8Gb of ram like nothing. So hopefully, that's not soldered on too like the processor is?
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Oh my!! I feel so bad for your mom that she has to use such a dreadful computer. How much did that system cost? I know you said that she generally only checks email and watches YouTube videos. But with an Intel 605 chipset on a low powered laptop Pentium processor with 8 Gb of ram, there is no future compatibility for a system like that. A stiped down version of Windows 10 is the best it can run. She is limited to 720P playback at best using the VGA port. Maybe 1080P, but get ready for some studdering. If she can use the HDMI port, that would be better for 1080P. But no higher than that. Current browsers will eat right through 8Gb of ram like nothing. So hopefully, that's not soldered on too like the processor is?
The big monitor Shawn gave her stopped working anyway so she is back to a 19" like I was. Also it came with Windows 10 on it and runs just fine. It seems like it will be good enough for her. She is not a power user like we are.
Videos have not stuttered on it at all. One day we will get her a better monitor so she can use her HDMI cable I got her before for Shawn's monitor she was using.
One day maybe Dave will have a good computer for her but for now it is good enough. She needs simple.
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This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11. The most accurate specs should be on the right hand side of the case when looking at the front of it. should list the hard drive type and size, if it doesn't say SSD or NVME or m.2 it isn't likely an SSD.
https://www.youtube.com/watch?v=nmvGggh27_8
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This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11.
Oh, It does. It's limited to a max of 8Gb of LDDR4 2400. BGA stands for Ball Grid Array. So, the CPU is in fact soldered on. The PSU is external. So, you will have to upgrade that if you want to use a under 75 watt low profile, single slot GPU. All storage is SATA 6 compatible at least. Including the M.2. But it's not Nvme. Only SATA. Worst of all, it does not support TPM 2.0. It can't run windows 11 officially.
She is not a power user like we are.
Power user or not, it's still a Fisher Price JR's first PC. It's just E-waste really. I think even Dave can agree with me on that.
One day maybe Dave will have a good computer for her but for now it is good enough. She needs simple.
Well, if she can appreciate it, then good for her. But a MiniForum PC (https://www.amazon.com/MINISFORUM-Windows-Computer-DisplayPorts-Expandable/dp/B0BG3XL15M/ref=asc_df_B0BG3XL15M/?tag=hyprod-20&linkCode=df0&hvadid=644617763239&hvpos=&hvnetw=g&hvrand=6307713236212537520&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9007311&hvtargid=pla-1943692488467&gclid=Cj0KCQjwpc-oBhCGARIsAH6ote_LR4raWzBVwZSrIQKpzSEyBFynBt_CPmd3BSTxwZX4L777sDGGhYUaAijtEALw_wcB&th=1) would make a much better option IMHO.
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This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11.
Oh, It does. It's limited to a max of 8Gb of LDDR4 2400. BGA stands for Ball Grid Array. So, the CPU is in fact soldered on. The PSU is external. So, you will have to upgrade that if you want to use a under 75 watt low profile, single slot GPU. All storage is SATA 6 compatible at least. Including the M.2. But it's not Nvme. Only SATA. Worst of all, it does not support TPM 2.0. It can't run windows 11 officially.
She is not a power user like we are.
Power user or not, it's still a Fisher Price JR's first PC. It's just E-waste really. I think even Dave can agree with me on that.
One day maybe Dave will have a good computer for her but for now it is good enough. She needs simple.
Well, if she can appreciate it, then good for her. But a MiniForum PC (https://www.amazon.com/MINISFORUM-Windows-Computer-DisplayPorts-Expandable/dp/B0BG3XL15M/ref=asc_df_B0BG3XL15M/?tag=hyprod-20&linkCode=df0&hvadid=644617763239&hvpos=&hvnetw=g&hvrand=6307713236212537520&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9007311&hvtargid=pla-1943692488467&gclid=Cj0KCQjwpc-oBhCGARIsAH6ote_LR4raWzBVwZSrIQKpzSEyBFynBt_CPmd3BSTxwZX4L777sDGGhYUaAijtEALw_wcB&th=1) would make a much better option IMHO.
Well that is a better deal, but my mom also wanted the DVD burner the one she bought has, so she has what she has and wanted the card reader that her old one does not have. It will have to do. She bought it spontaneously when she was still working, and now she is retired and no longer has the money. She was determined for a new PC thinking that meant no problems. I told her Dave could build her a better one but she wanted that.
Funny, I checked out the site link you posted and check out this review .. wow
https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar (https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar)
Anyway I figure when I have the time I will move all her files on her old computer to her SSD and install that as slave into her new PC. Then organize it to make it easier for her as she has a hard time with embedded folders.
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This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11. The most accurate specs should be on the right hand side of the case when looking at the front of it. should list the hard drive type and size, if it doesn't say SSD or NVME or m.2 it isn't likely an SSD.
Yes, I had already posted it in this thread in fact. It doesn't say there the type of drive but I know it is an SSD as the manual it came with says so.
(http://www.killerz.dns2go.com/smfbb20/index.php?action=dlattach;topic=136.0;attach=614;image)
https://www.youtube.com/watch?v=nmvGggh27_8
Okay, watching that now.
Hmm, interesting. The one he is reviewing, they have a 1T HDD and a 128G SSD in it?
Hers only came with a 1TB SSD.
I was very interested in that video as I have not physically looked inside it yet.
Thank you for that video Dave.
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Funny, I checked out the site link you posted and check out this review .. wow
https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar (https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar)
Is that the same PC that your mom bought? The specs on that system look very different. But still, a valid testament to Dell's quality and reputation these days.
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Funny, I checked out the site link you posted and check out this review .. wow
https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar (https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar)
Is that the same PC that your mom bought? The specs on that system look very different. But still, a valid testament to Dell's quality and reputation these days.
Oh turns out that is a review for a different one. Have you ever noticed how some reviews are for others yet on the same page as the one you are looking at? Sometimes happens. Confused me.
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Yes. I see it very often actually. Usually for PC parts like HDD's, SSD's and mainboards. Example, I'm reading the reviews of a particular SSD and most of the reviews are for another SSD of the same brand, but way different specs.
But the link you posted was for a completely different PC altogether.
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Yes. I see it very often actually. Usually for PC parts like HDD's, SSD's and mainboards. Example, I'm reading the reviews of a particular SSD and most of the reviews are for another SSD of the same brand, but way different specs.
But the link you posted was for a completely different PC altogether.
Why do they do that? Just mistakes or searching for reference too fast?
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Why do they do that? Just mistakes or searching for reference too fast?
In your case, I suspect that the intended link was discontinued or changed. And the servers search algorithm failed to find the correct match.
Others like NewEgg for instance, list several different capacities of particular branded drives or several different models of mainboard from the same brand in one link.
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Why do they do that? Just mistakes or searching for reference too fast?
In your case, I suspect that the intended link was discontinued or changed. And the servers search algorithm failed to find the correct match.
Others like NewEgg for instance, list several different capacities of particular branded drives or several different models of mainboard from the same brand in one link.
That is annoying. And confusing. :(
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just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.
If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.
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just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.
If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.
All I know is what it says on the side of the case. I did look at the specs when I was on it last year ... but I forget everything by now. This week am really busy but perhaps next week ... then I can go over and take a look at her computer again.
(http://www.killerz.dns2go.com/smfbb20/index.php?action=dlattach;topic=136.0;attach=614;image)
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just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.
Back when this system was assembled, SSD's of that compacity were still on the expensive side. And this is an extreme budget build. To save cost, I am almost certain that this system has an 1Tb HDD. Now a 1Tb SSD can be had for well under $100 US.
If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.
It doesn't have TPM 2.0 support or secure boot features. No chance it will be able to run windows 11. Sorry.
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https://community.acer.com/en/kb/articles/15376-windows-11-compatibility
look on XC-830 it is listed as tested with windows 11
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I've looked at images and the specs for that main board. It doesn't have a TPM 1.4 or 2.0 header on the board or list that feature in the user manual.
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I thought we had more info on this or another thread but I can't find it with the forum's search feature. I only found this one.
ANyway the computer my mom has been using (Since I was diagnosed within weeks of my last post with cancer I stopping posting about the Acer mini-tower PC) the boot drive died. Her screen with orange with white horizontal stripes. I tested and the monitor worked. Rebooting I found out there was a drive error.
So tonight I quickly set up the Aspire (I was NOT planning this today). Since my Chemo my brain is not like it used to be. My memory is shot and I am frustrated by my lack of intelligence I once had in building computers or simply just hooking it up. This ACER XC-830 I was able to hook up easily and put a bigger monitor as the one my cousin Bob gave her when the last monitor failed was pathetically small. Dave's monitor works but I can't find where to plug in any power plug into this thing. Then I realized upon reading about this PC (very hard to find anything a this date...) I realized (as I believe both you and Dave said before or maybe just you Jeff) that this is a laptop in a Desktop PC case. THAT is what the small port is for! The only thing I am missing is the power cord but I don't know where it is! Somehow my mom misplaced it. I didn't realize it was for the Aspire XC-830-EB12 and any info on it shows me info for XC-830-some other letters and numbers or XC-840 or laptops instead of a PC case. I was beating my head knowing the cord to power was missing but I didn't have it and everything should have been together. With how much my mom has been sorting through stuff, minimizing and trying to get rid of things, I wonder if she accidently tossed out the power cord.
Anyway, So I have everything set up (skipped with old hard drive since it failed in the PC case she was using so that saved me a few steps which I was going to do) except the power cord.
I also looked up more info that I could find and verified that you can't use more than 8Gb Ram DDR4 but some people on YouTube have figured out how to get it to take more:
https://www.youtube.com/watch?v=nmvGggh27_8
His is a little newer than my mom's, as hers is XC-830-EB12 (some sites say EB11, but the sticker on the case says EB12), and his is the (he talks about the specs at 12 seconds).
My mom only has the 1 TB HDD and no other drives in hers but does have the card reader. The pics below are of one without the card reader.
Closest I could find on Amazon.ca (https://www.amazon.ca/Acer-Quad-Core-Processor-Bluetooth-Manufacturer/dp/B0983XZJSZ?crid=2Q8IOF2ED9FVH&dib=eyJ2IjoiMSJ9.AUEW4qGGhJOTJGVcTV-HtkxfCcgCy37GTiy58dV4c56RehVzqmSGh5-BxFMtaVC5QZJ9lS-fmKX4g4PJGkQNAqX3gmr-epTe4oj4fAFxavrJildC3PRVns545BIwsqh3hhE73xKx3CoESQqWzQxPcl1YH27himbLJ3rGMQnMbxuxn6z8vEgnKE-DO6pNkYibapRiEpDBaM9Gf_axQgdNfty6gx1arnzeWKEkiRWGy29vJupm2K6zzD9-6t5PHFRKYyVX1JnoyQ5FYf4IUXD5iB7GZMcnUPpidMRxNWa0DrY.lJFfJDS5rE5bGISZo-GQfJsgAF9ElvEkyzSM228WN7c&dib_tag=se&keywords=ACER+ASPIRE+X+Desktop+PC+XC-830-EB12&qid=1747368739&sprefix=acer+aspire+x+desktop+pc+xc-830-eb12%2Caps%2C78&sr=8-8)
(https://m.media-amazon.com/images/I/617VE-Wx51S._AC_SL1500_.jpg)
(https://m.media-amazon.com/images/I/61NdZitPSVS._AC_SL1500_.jpg)
This image is someone's pic on the Amazon.com site but I do believe is newer than the one my mom has too:
(https://m.media-amazon.com/images/I/71TLdSDkN+L.jpg)
Their review was:
Reviewed in the United States on February 5, 2022
This desktop computer from Acer is kind of an interesting design, in a way. It looks like a full-sized computer on the outside, but internally it is using both laptop and desktop components. The Celeron J4125 is mostly a CPU that you would find in a mini-PC or a laptop, it's a newer Celeron processor that performs pretty well in all the systems that I have tested it in (including this one). The upside to this thing being in such a large case (relatively speaking) is that is has a bit of modularity, it comes with two 4GB sticks of 3200MHz laptop DDR4 from Crucial, you can upgrade that to 16GB (8GB x2) if you feel the need to do so later on. It also has a real NVMe 256GB M.2 solid state drive from Kingston, NOT the slower SATA M.2 drives that you sometimes see with systems using this Celeron processor.
In terms of port selection, it's mostly good except that there is only 1x HDMI port and zero USB C ports. There is a second VGA port if you want to use that, but another HDMI or DisplayPort would have been welcome. On the front you have 2x USB 3.0 (3.2 gen 1) ports, with 2x more on the back side, along with 2x slower USB 2.0 ports. This system uses WiFi 5 (802.11AC), and there is a Gigabit Ethernet port on the back. If you look at the photos, you might think that there is an SD card reader on the front, but that is not the case, it looks like the front panel that they are using has a cutout for a card reader, but on this system, they opted not to install one. There is a DVD-Dual Layer optical drive, so if you have the need to read or write DVDs in 2022, then you will be able to do that with this computer.
One thing that I think is a little misleading about the product page is that it mentions "5.1 channel surround sound" with what looks like sound waves playing from the computer tower, but it actually has no on-board speakers. It just "supports" 5.1 channel audio which is native to Windows and not really a selling point for this computer (in my opinion). There are headphone/mic jacks on both the front and the back.
This comes with a wired keyboard (membrane style switches) and a wired mouse. These are ok quality and better than not including one, but I don't think I would use them personally. I am lucky because I have access to mouse and keyboard products that cost almost as much as this computer does, still though, you could spend about $100 and get a mouse and keyboard that would be a lot more enjoyable if you are spending a couple of hours a day using this computer.
So my opinion is that this is a decent value, you get a PC with an acceptable Celeron chip for this price, the ability to upgrade the Ram and SSD. You also get an available PCIe slot on the motherboard in case you want to add something like a network card to get Wifi 6. However, if you don't need a keyboard and mouse (or would rather save that money and buy one yourself), you can get a mini-PC with the same specs and performance for somewhere close to $250.
I tried to find a manual: https://www.manuals.ca/acer/aspire-xc-830/manual?p=30 (https://www.manuals.ca/acer/aspire-xc-830/manual?p=30)
My mom's is the Axpire X which can be any of these when searching online but hers is Aspire XC-830-EB12:
Aspire X
Aspire XC-1660
Aspire XC-340
Aspire XC-830
Aspire XC-840
Aspire XC-860
Aspire XC-865
Aspire XC-866
Aspire XC-875
Aspire XC-885
Aspire XC-886
Aspire XC-895
The only Aspire link I could find was on the UK site:
https://www.acer.com/gb-en/desktops-and-all-in-ones/aspire-classic-desktops/aspire-xc/pdp/DT.BDSEK.001
I went to the ACER site but need to get more info which I thought I posted already on these forums but guess I didn't previously:
(https://images.acer.com/is/content/acer/sn-snid-label_20241122)
Her info is:
Mdl #: D17W6 ?
SN: DTBDSSAA00102
SNID: 02400177830
https://www.amazon.ca/Acer-Computer-Graphics-Manufacturer-Warranty/dp/B08VZ6VVJN (https://www.amazon.ca/Acer-Computer-Graphics-Manufacturer-Warranty/dp/B08VZ6VVJN)
https://www.localexpress.ca/65W-AC-adapter-power-supply-cord-for-Acer-Aspire-XC830-desktop-PN-D17W6_p_13334.html
https://www.youtube.com/watch?v=nmvGggh27_8
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The power cord my mom said she gave to me as she "didn't need it anymore" (she did not even know what it went to) or my youngest brother took it home saying she didn't need it (on the computer she was using) but when I asked him he said he took no cords.
So now we have to buy her a new cord which she used to have and was in really good shape. IT is sold for a lot more than it used to be. Who in the world thinks "I don't need these cords I don't need anymore" when it goes to a computer that she would eventually use? You keep computer parts together! Not give them away!
You can really tell my mom's age now.... She isn't as smart as before and says things that don't make sense and she would have been able to figure out on her own before.
What makes it worse is most places are only online sales and as for delivery they won't deliver thanks to the Mail strike that just started again (May 2025).What timing!
The power cord and adapter need to be:
Output: 19v, 4.74A, 90W
AC Input: 100-240V 50-60H
Plug tip: 5.5mm x 1.7mm (Blue but I have seen some sites show yellow).
https://www.bestbuy.ca/en-ca/product/laptop-charger-90w-19v-4-74a-power-supply-ac-adapter-for-acer-travelmate-6595-8573-p243-p453-a10-090p3a-a090a066l-adp-90sb/14950625?cmp=seo-14950625 (https://www.bestbuy.ca/en-ca/product/laptop-charger-90w-19v-4-74a-power-supply-ac-adapter-for-acer-travelmate-6595-8573-p243-p453-a10-090p3a-a090a066l-adp-90sb/14950625?cmp=seo-14950625)
https://www.newegg.ca/p/16J-0257-00029?Item=9SIAC87C0N6596 (https://www.newegg.ca/p/16J-0257-00029?Item=9SIAC87C0N6596)
https://www.bestbuy.ca/en-ca/product/19254933 (https://www.bestbuy.ca/en-ca/product/19254933)
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Found it! I can go to sleep now! There were a bunch of wires my mom gave me over a month ago and it was in there. A yellow tip but it is ACER and all the specs are correct! Yay now I can sleep...at 3:48AM. My back hurts. It is humid. Hope it doesn't rain as I am opening the bedroom window and even though it only opens 4 inches at least the air will be moving. But if it rains there will be a wet wall and floor.
Anyway, too tired to take a pic. No necessary. Just happy. Nighty night!
(https://static.vecteezy.com/system/resources/thumbnails/041/308/467/small/ai-generated-watercolor-cute-girl-sleeping-early-clipart-ai-generative-free-png.png)
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That's great news! I am so glad that you did find the power supply for mom's computer. And it didn't cost a ton of money either.
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I never had USB issues when I was using her small PC before but this time it seems to have a loose connection somewhere but I don't know where. All I know is it makes the USB disconnect sound and reconnect sound and you know depending on settings how some computers will do the flash screen where the screen goes in the opposite colours (negative screen). The screen doing that bothers her so she STILL isn't using it and I can't figure out the problem. I went into Device Drivers and there was one so I disabled it buy did not fix the problem and I can't find any lose USB cord.