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Author Topic: Mom bought new (SMALL) computer! HELP me get it working for her?  (Read 21096 times)

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Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #15 on: October 02, 2023, 02:08:22 am »
This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11.

Oh, It does.  It's limited to a max of 8Gb of LDDR4 2400.  BGA stands for Ball Grid Array.  So, the CPU is in fact soldered on.  The PSU is external.  So, you will have to upgrade that if you want to use a under 75 watt low profile, single slot GPU.  All storage is SATA 6 compatible at least.  Including the M.2.  But it's not Nvme.  Only SATA.  Worst of all, it does not support TPM 2.0.  It can't run windows 11 officially.

She is not a power user like we are.

Power user or not, it's still a Fisher Price JR's first PC.  It's just E-waste really.  I think even Dave can agree with me on that.

One day maybe Dave will have a good computer for her but for now it is good enough. She needs simple.

Well, if she can appreciate it, then good for her.  But a MiniForum PC would make a much better option IMHO.

Well that is  a better deal, but my mom also wanted the DVD burner the one she bought has, so she has what she has and wanted the card reader that her old one does not have. It will have to do. She bought it spontaneously when she was still working, and now she is retired and no longer has the money. She was determined for a new PC thinking that meant no problems. I told her Dave could build her a better one but she wanted that.



Funny, I checked out the site link you posted and check out this review .. wow

https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar

Anyway I figure when I have the time I will move all her files on her old computer to her SSD and install that as slave into her new PC. Then organize it to make it easier for her as she has a hard time with embedded folders.
« Last Edit: October 02, 2023, 02:18:39 am by KT 💣 KλBoƠM »
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Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
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Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #16 on: October 02, 2023, 02:10:43 am »
This vid should tell you what we can and can't do with it. CPU looks soldered in but on the acer site it says it is upgrade able to win 11. The most accurate specs should be on the right hand side of the case when looking at the front of it. should list the hard drive type and size, if it doesn't say SSD or NVME or m.2 it isn't likely an SSD.

Yes, I had already posted it in this thread in fact. It doesn't say there the type of drive but I know it is an SSD as the manual it came with says so.


 


Okay, watching that now.

Hmm, interesting. The one he is reviewing, they have a 1T HDD and a 128G SSD in it?

Hers only came with a 1TB SSD.

I was very interested in that video as I have not physically looked inside it yet.

Thank you for that video Dave.
« Last Edit: October 02, 2023, 02:23:38 am by KT 💣 KλBoƠM »
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
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RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

Offline Sandman[SA]

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #17 on: October 02, 2023, 07:23:22 pm »
Funny, I checked out the site link you posted and check out this review .. wow

https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar

Is that the same PC that your mom bought?  The specs on that system look very different.  But still, a valid testament to Dell's quality and reputation these days.


Motherboard: ASUS ROG Strix Z390-E Gaming
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Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #18 on: October 03, 2023, 05:54:47 pm »
Funny, I checked out the site link you posted and check out this review .. wow

https://www.amazon.com/product-reviews/B08BJDFZRF/ref=acr_dp_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar

Is that the same PC that your mom bought?  The specs on that system look very different.  But still, a valid testament to Dell's quality and reputation these days.

Oh turns out that is a review for a different one. Have you ever noticed how some reviews are for others yet on the same page as the one you are looking at? Sometimes happens. Confused me.
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
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Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

Offline Sandman[SA]

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #19 on: October 04, 2023, 10:59:01 pm »
Yes.  I see it very often actually.  Usually for PC parts like HDD's, SSD's and mainboards.  Example, I'm reading the reviews of a particular SSD and most of the reviews are for another SSD of the same brand, but way different specs.

But the link you posted was for a completely different PC altogether.


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
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Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #20 on: October 13, 2023, 05:19:42 am »
Yes.  I see it very often actually.  Usually for PC parts like HDD's, SSD's and mainboards.  Example, I'm reading the reviews of a particular SSD and most of the reviews are for another SSD of the same brand, but way different specs.

But the link you posted was for a completely different PC altogether.

Why do they do that? Just mistakes or searching for reference too fast?
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
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Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #21 on: October 19, 2023, 09:23:43 pm »
Why do they do that? Just mistakes or searching for reference too fast?

In your case, I suspect that the intended link was discontinued or changed.  And the servers search algorithm failed to find the correct match. 

Others like NewEgg for instance, list several different capacities of particular branded drives or several different models of mainboard from the same brand in one link.


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
Case: Lian-Li 011 Dynamic XL Case (black) with 7 Lian-Li Unifan SL120 V2
Cooling: EKWB full custom water-cooling loop with 2 360mm radiators

Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #22 on: October 20, 2023, 06:42:42 pm »
Why do they do that? Just mistakes or searching for reference too fast?

In your case, I suspect that the intended link was discontinued or changed.  And the servers search algorithm failed to find the correct match. 

Others like NewEgg for instance, list several different capacities of particular branded drives or several different models of mainboard from the same brand in one link.

That is annoying. And confusing. :(
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

Offline One Eyed Wonderweasle

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #23 on: October 20, 2023, 11:46:30 pm »
just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.
 If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.   

Offline KT 💣 KλBoƠM

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #24 on: November 03, 2023, 03:36:14 am »
just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.
 If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.

All I know is what it says on the side of the case. I did look at the specs when I was on it last year ... but I forget everything by now. This week am really busy but perhaps next week ... then I can go over and take a look at her computer again.

KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #25 on: November 05, 2023, 06:09:50 pm »
just so you know the manual saying it comes with an SSD doesn't mean it does. if it is just listed as a 1tb hard drive on the case that is all it has. if it has a SSD it lists it as so.

Back when this system was assembled, SSD's of that compacity were still on the expensive side.  And this is an extreme budget build.  To save cost, I am almost certain that this system has an 1Tb HDD.  Now a 1Tb SSD can be had for well under $100 US.

If the model with that hardware is no longer for sale at that chain of stores, a lot of times the reviews are not kept either.but I'm pretty sure that has a win 11 free upgrade.

It doesn't have TPM 2.0 support or secure boot features.  No chance it will be able to run windows 11.  Sorry.


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
Case: Lian-Li 011 Dynamic XL Case (black) with 7 Lian-Li Unifan SL120 V2
Cooling: EKWB full custom water-cooling loop with 2 360mm radiators

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #26 on: November 11, 2023, 06:31:24 am »
https://community.acer.com/en/kb/articles/15376-windows-11-compatibility


look on XC-830 it is listed as tested with windows 11

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Re: Mom bought new (SMALL) computer! HELP me get it working for her?
« Reply #27 on: November 12, 2023, 01:15:47 am »
I've looked at images and the specs for that main board.  It doesn't have a TPM 1.4 or 2.0 header on the board or list that feature in the user manual.


Motherboard: ASUS ROG Strix Z390-E Gaming
CPU: Intel Core i9-9900K
GPU: Powercolor Liquid Devil RX 6900 XT
RAM: 65536 Mb G-Skill Trident-Z DDR4 @ 3,200 MH
Storage: WD Black SN750 1Tb PCIe Gen 3 NVME M.2 Main.  Corsair MP510 4Tb PCIe Gen 3 NMVE M.2 Secondary. 
Monitor: Dual 34-inch 1800R Curved LG Ultrawide 3440 x 1440 @ 160 Hz QHD IPS
Case: Lian-Li 011 Dynamic XL Case (black) with 7 Lian-Li Unifan SL120 V2
Cooling: EKWB full custom water-cooling loop with 2 360mm radiators

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I thought we had more info on this or another thread but I can't find it with the forum's search feature. I only found this one.

ANyway the computer my mom has been using (Since I was diagnosed within weeks of my last post with cancer I stopping posting about the Acer mini-tower PC) the boot drive died. Her screen with orange with white horizontal stripes. I tested and the monitor worked. Rebooting I found out there was a drive error.

So tonight I quickly set up the Aspire (I was NOT planning this today). Since my Chemo my brain is not like it used to be. My memory is shot and I am frustrated by my lack of intelligence I once had in building computers or simply just hooking it up. This ACER XC-830 I was able to hook up easily and put a bigger monitor as the one my cousin Bob gave her when the last monitor failed was pathetically small. Dave's monitor works but I can't find where to plug in any power plug into this thing. Then I realized upon reading about this PC (very hard to find anything a this date...) I realized (as I believe both you and Dave said before or maybe just you Jeff) that this is a laptop in a Desktop PC case. THAT is what the small port is for! The only thing I am missing is the power cord but I don't know where it is! Somehow my mom misplaced it. I didn't realize it was for the Aspire XC-830-EB12 and any info on it shows me info for XC-830-some other letters and numbers or XC-840 or laptops instead of a PC case. I was beating my head knowing the cord to power was missing but I didn't have it and everything should have been together. With how much my mom has been sorting through stuff, minimizing and trying to get rid of things, I wonder if she accidently tossed out the power cord.

Anyway, So I have everything set up (skipped with old hard drive since it failed in the PC case she was using so that saved me a few steps which I was going to do) except the power cord.

I also looked up more info that I could find and verified that you can't use more than 8Gb Ram DDR4 but some people on YouTube have figured out how to get it to take more:



His is a little newer than my mom's as hers is XC-830-EB12 (some sites says EB11 but the sticker on the case says EB12) and his is the (he talks about the specs at 12 seconds).

Closest I could find on Amazon.ca





This image is someone's pic on the Amazon.com site but I do believe is newer than the one my mom has too:


Their review was:

Quote
Reviewed in the United States on February 5, 2022
This desktop computer from Acer is kind of an interesting design, in a way. It looks like a full-sized computer on the outside, but internally it is using both laptop and desktop components. The Celeron J4125 is mostly a CPU that you would find in a mini-PC or a laptop, it's a newer Celeron processor that performs pretty well in all the systems that I have tested it in (including this one). The upside to this thing being in such a large case (relatively speaking) is that is has a bit of modularity, it comes with two 4GB sticks of 3200MHz laptop DDR4 from Crucial, you can upgrade that to 16GB (8GB x2) if you feel the need to do so later on. It also has a real NVMe 256GB M.2 solid state drive from Kingston, NOT the slower SATA M.2 drives that you sometimes see with systems using this Celeron processor.

In terms of port selection, it's mostly good except that there is only 1x HDMI port and zero USB C ports. There is a second VGA port if you want to use that, but another HDMI or DisplayPort would have been welcome. On the front you have 2x USB 3.0 (3.2 gen 1) ports, with 2x more on the back side, along with 2x slower USB 2.0 ports. This system uses WiFi 5 (802.11AC), and there is a Gigabit Ethernet port on the back. If you look at the photos, you might think that there is an SD card reader on the front, but that is not the case, it looks like the front panel that they are using has a cutout for a card reader, but on this system, they opted not to install one. There is a DVD-Dual Layer optical drive, so if you have the need to read or write DVDs in 2022, then you will be able to do that with this computer.

One thing that I think is a little misleading about the product page is that it mentions "5.1 channel surround sound" with what looks like sound waves playing from the computer tower, but it actually has no on-board speakers. It just "supports" 5.1 channel audio which is native to Windows and not really a selling point for this computer (in my opinion). There are headphone/mic jacks on both the front and the back.

This comes with a wired keyboard (membrane style switches) and a wired mouse. These are ok quality and better than not including one, but I don't think I would use them personally. I am lucky because I have access to mouse and keyboard products that cost almost as much as this computer does, still though, you could spend about $100 and get a mouse and keyboard that would be a lot more enjoyable if you are spending a couple of hours a day using this computer.

So my opinion is that this is a decent value, you get a PC with an acceptable Celeron chip for this price, the ability to upgrade the Ram and SSD. You also get an available PCIe slot on the motherboard in case you want to add something like a network card to get Wifi 6. However, if you don't need a keyboard and mouse (or would rather save that money and buy one yourself), you can get a mini-PC with the same specs and performance for somewhere close to $250.

I tried to find a manual: https://www.manuals.ca/acer/aspire-xc-830/manual?p=30

My mom's is the Axpire X which can be any of these when searching online but hers is Aspire XC-830-EB12:

Aspire X

    Aspire XC-1660
    Aspire XC-340
    Aspire XC-830
    Aspire XC-840
    Aspire XC-860
    Aspire XC-865
    Aspire XC-866
    Aspire XC-875
    Aspire XC-885
    Aspire XC-886
    Aspire XC-895

The only Aspire link I could find was on the UK site:
https://www.acer.com/gb-en/desktops-and-all-in-ones/aspire-classic-desktops/aspire-xc/pdp/DT.BDSEK.001

I went to the ACER site but need to get more info which I thought I posted already on these forums but guess I didn't previously:

« Last Edit: Today at 12:30:57 am by KT 💣 KλBoƠM »
KaTiE 💣 KaBo0M!

Motherboard: MSI bazooka b360m MATX (MS-7B24)
CPU: Intel Core i5-8400
GPU: NVIDIA GeForce RTX 2060 SUPER
RAM: 16325 Mb A-Data Technology DDR4 @ 2,394 MH
Monitor: 24 inch Dell ST2420L(HDMI) 1920 x 1080 @ 60 Hz
Case: Apevia X-HERMES-BL ATX Mid Tower PC Gaming Case with 5 2 Fans, Large Blue Tinted Side Window, Front USB2.0/USB3.0/Audio Ports, Hard Drive Hot-Swap Bay - Black/Blue

Mom's baby PC just for email: ACER ASPIRE X PC XC-830-EB12
KT`s ShoutBox!

Server Admins  |  General Category  |  Geek / Games Discussion  |  Mom bought new (SMALL) computer! HELP me get it working for her?
 

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